PRE-ORDER POLICY

Production & Delivery Process

At Zeiya, we operate on a pre-order model to ensure the exclusivity and quality of every piece. Here is exactly what to expect when you place an order:

  • Payment & Confirmation: Your order is secured immediately after payment is confirmed.
  • Production Timeline: Kindly allow a production window of 7 to 10 business days as each piece is carefully crafted and undergoes a strict quality check prior to shipping.
  • Express Delivery: Upon completion of production, orders are dispatched immediately. Delivery typically takes 2-4 business days, depending on your location.
  • IMPORTANT: Delivery fees are not included in the pre-order price. Once product is ready for dispatch, our team will contact you to confirm shipping details. Please note that delivery rates vary on your location

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